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Maintenance Satisfaction Survey

Recently, we performed maintenance in your apartment home. In our continuing effort to improve the level of professionalism and customer service provided to our residents, we would appreciate your feedback regarding the quality of service you experienced.

 

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Name (required)
Address (required)
Phone (required)
E-Mail  
Community (required)
Work Order (required)
Brief Description (required)

 

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How satisfied are you overall with our response to your maintenance request – has the work been performed to your satisfaction and in a timely manner; was the work area left in a clean and orderly fashion?

  Not at all A Little Somewhat Quite a Bit Highly  
  1 2 3 4 5 6 7 8 9 10 n/a
Overall impression
of maintenance response
Overall satisfaction with repairs
Timeliness of repairs
Completeness of repairs

 

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How satisfied are you overall with the maintenance staff – are they courteous and professional?
  Not at all A Little Somewhat Quite a Bit Highly  
  1 2 3 4 5 6 7 8 9 10 n/a
Overall impression
of maintenance staff
Professionalism and Courteousness

 

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We value any comments that you may have to share with us.

 

 

 

Thank you for your time, and thank you for choosing our community as your home!

 
 

 

  
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